Vision Renovation Services

My family engaged AC Vision Design after meeting with several interior designers, and our overall experience with Randy has been a positive one. From our very first consultation, Randy demonstrated a high level of professionalism and transparency. He took the time to clearly explain the renovation package, contract terms, and project scope in detail. What stood out to us was the comprehensive, line-by-line quotation, which provided a clear breakdown of costs and helped us understand exactly what we were paying for. This level of transparency gave us confidence and made the decision-making process much easier. Throughout the planning stage, Randy was patient, accommodating, and receptive to changes. He offered valuable design suggestions that helped improve the overall look and functionality of our home, particularly in areas such as colour selection, space planning, and layout optimisation. His recommendations were practical and aligned well with our family's needs and preferences. Any revisions we requested were handled efficiently and without unnecessary complications, making the design process smooth and collaborative. When comparing quotations from different interior design firms, we found AC Vision Design's pricing to be reasonable and competitive. While their initial quotation was not the lowest, we felt the additional value provided justified the cost. Their CaseTrust accreditation, coupled with Randy's honest and straightforward communication style, gave us greater assurance that we were working with a reputable and trustworthy company. During the renovation phase, communication remained consistent and proactive. Randy regularly provided video updates on the progress of the works and was responsive whenever we had questions or concerns. Potential issues were identified and communicated early, allowing them to be addressed before they became major problems. We also appreciated that he honoured the warranty commitment and attended to defect rectifications within a reasonable timeframe after handover. That said, no renovation project is entirely without challenges. There was an instance where our shelving for internet modem was not installed as expected. However, what impressed us was Randy's willingness to take responsibility for the oversight. Rather than making excuses, he acknowledged the issue, apologised sincerely, and arranged for it to be rectified promptly. His accountability and responsiveness helped maintain our trust throughout the project. While the quality of the main renovation works was generally satisfactory, we believe there is some room for improvement in terms of site management and worker discipline. Stronger oversight of housekeeping standards and day-to-day site practices would further enhance the overall customer experience and ensure consistency throughout the renovation process. Overall, our experience with AC Vision Design was a positive one. Randy's professionalism, transparency, responsiveness, and willingness to take ownership of issues gave us confidence throughout the renovation journey. Despite a few minor setbacks, the project was completed to a good standard, and we would recommend AC Vision Design to homeowners looking for a reliable and trustworthy renovation partner.

Second time engaging Alan from AC Vision for my house reno. Very satisfied with their service and despite the tight timeline, Alan managed to handover earlier than the expected timeline and the best part is, I do not need to worry anything about the reno. Alan handled and managed everything for me and will provide me with a timely update on the progess of the renovation. Will recommend Alan to anyone who is looking for a reliable ID to do their renovation.

I engaged AC Vision after meeting several interior designers, and my experience with Jonathan and Nikki has been largely positive. From the start, they were transparent and professional — clearly explaining their package and contract, and providing a detailed, line-by-line quotation that laid out the costs openly. Even before I committed, they prepared a draft 3D design proposal, which many other firms wouldn’t do at that stage. They were accommodating with changes and gave helpful suggestions, especially around color combinations and layout ideas. Revisions were handled smoothly. When comparing quotes with other IDs and what my friends paid for similar units, I found AC Vision’s pricing to be reasonable. While the initial quote might seem slightly higher, their CaseTrust accreditation and Jonathan’s honest, transparent communication gave me confidence. Throughout the renovation, I received regular video updates, and any issues were flagged early. Jonathan also honored the warranty and resolved defects within a reasonable timeframe. Workmanship and quality were good — they used materials such as solid plywood with ABS trimming, which some other firms may charge extra for with a lower upfront cost. That said, there were a couple of hiccups. One of my ceiling lights went missing during the process. I also noticed two of the workers threw cigarette butts into my balcony area. However, Nikki and Johnathan acknowledged and took ownership of the issue, apologized and compensated the missing ceiling light. While the main renovation works were done properly, there’s some room for improvement in enforcing site discipline among workers. All in all, I’d still recommend AC Vision Design for their professionalism, transparency, and willingness to take ownership. Just be firm on site supervision and housekeeping expectations.

I engaged the services of AC Vision Design earlier this year. It was a very positive experience. I had a tight timeline to meet, and Alan was very quick in planning and executing the job. Along the way, I was kept updated on the progress, and any doubts and questions were quickly brought to my attention and decision-making. The key factors were the excellent communication and the speed of execution. Design-wise, Alan always tries to accommodate my design requests whilst still giving honest, practical advice. Safety and cleanliness were also commendable - the place was kept tidy throughout the renovation period and feedback from the neighbors were also positive. I highly recommend AC Vision Design. Thank you so much for the great job, Alan! Much appreciated!

I love my new home and I am so thankful for Alan from AC Vision for creating my beautiful new home and making this whole experience so wonderful. Alan is such a great joy to work with! We decided to go with AC Vision because of their excellent track record from past projects that they did. Working with Alan is such a blessing! He provides timely updates, nearly every day, I would receive a video from him sharing about the progress and what was accomplished for the day. I'm sure for many of us going through a home renovation journey, often times, I'm stuck at making certain choices. I enjoy discussing with Alan because he is decisive! He never shoves his opinion, but he will share with you the "why" of his opinion which helps me make a choice. The entire renovation journey was smooth and there's always progress! AC Vision met our timeline, even though it might be challenging, especially coming out of Covid. The workers are tidy, professional qnd trustworthy. I've done several renovations in the past, clearly, AC Vision stands out in quality and workmanship! 👍 I count on him as my go to interior designer from now on. I highly recommend AC Vision!